Fraud Prevention

At Star of Texas Credit Union, your security matters. Scammers are getting smarter - but so can you.

Here are some simple ways to help protect your personal and financial information:

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Basic Fraud prevention tips:

  • Never share your online banking login, password, or PIN — not even with friends or family.

  • Ignore calls, texts, or emails requesting personal or account info. We will never ask for this information unsolicited.

  • Set up alerts through your online banking to monitor account activity in real-time.

  • Use strong, unique passwords for your financial accounts and change them regularly.

  • Avoid public Wi-Fi when accessing your banking information.

COMMON SIGNS OF FRAUD:

  • Unfamiliar charges or withdrawals on your account

  • Calls, texts, or emails claiming “urgent” account issues

  • Emails with typos, suspicious links, or fake-looking sender addresses

  • Requests to “verify” your account by clicking a link or calling a number

If you suspect fraud:

  • Act fast. Contact Star of Texas Credit Union right away at (512) 458-8253.

  1. Turn off your cards in the mobile app or online banking (if available).

  2. Monitor your account for unusual activity.

  3. Report phishing emails to the FTC: reportfraud.ftc.gov

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